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StumbleUponRyanair Online Fares - Are They Inclusive? The Debate Continues
As mentioned in a recent blog, Ryanair’s website was down all last weekend while they worked on it to make changes to the online pricing structure in order for the fares shown to be inclusive. The Office of Fair Trading has been on their case for a while because the airline has continually failed to meet deadlines to comply with their requirement that fares be inclusive – when other airlines seem to have managed it.
The new website is apparently still causing confusion and uncertainty about whether it is in compliance with the regulations. Some industry professionals claim that the prices shown are still not always inclusive. A Ryanair spokesperson has asked for their customers to be patient as they continue to work out any glitches in the new software. www.ryanair.com.
This entry was posted on Friday, February 29th, 2008 at 12:07 pm and is filed under Airlines, Travel News .You can leave a response, or trackback from your own site.
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February 29th, 2008 at 4:05 pm
Yes,they should follow the example which cheap flights airline easyjet ( http://www.easyjet.com )has done . Their booking system is straight forward and prices are all inclusive taxes, which is easier to read and understand. Perhaps misleading airline Ryanair could learn something from http://www.easyjet.com
March 3rd, 2008 at 11:42 am
I agree. Ryanair’s tactics could backfire on them. It just damages their image in the eyes of potential customers. People are fed up with being misled!